Issue - decisions

Alterations to the terms and conditions of swimming lessons and the monthly direct debit fee

24/03/2023 - Alterations to the terms and conditions of swimming lessons and the monthly direct debit fee

It is recommended that:
1. Swimming lesson direct debits are re-calculated and based on learners receiving 50 lessons a year, which means the new monthly direct debit fee for junior lessons would be £25.80 and adult group lessons £31.50.
2. The terms and conditions of the learn to swim scheme would therefore reflect that should the pools close outside of the usual 2 week Christmas shut down (e.g. for bank holidays), that the customer would be reimbursed for the forfeited lesson in the following month’s direct debit collection
3. The new terms and conditions and direct debit price will be launched from 1st April 2023 as part of the annual price increase