Decision details

Alterations to the terms and conditions of swimming lessons and the monthly direct debit fee

Reference: D1397

Decision Maker: Portfolio Holder for Lifestyles, Health and Wellbeing

Decision status: For Determination

Is Key decision?: No

Is subject to call in?: No

Purpose:

To seek a decision and approval to the alteration of the terms and conditions of swimming lessons and the monthly direct debit fee

Decision:

It is recommended that:
1. Swimming lesson direct debits are re-calculated and based on learners receiving 50 lessons a year, which means the new monthly direct debit fee for junior lessons would be £25.80 and adult group lessons £31.50.
2. The terms and conditions of the learn to swim scheme would therefore reflect that should the pools close outside of the usual 2 week Christmas shut down (e.g. for bank holidays), that the customer would be reimbursed for the forfeited lesson in the following month’s direct debit collection
3. The new terms and conditions and direct debit price will be launched from 1st April 2023 as part of the annual price increase

Reasons for the decision:

To ensure there is consistency in the number of lessons and fees paid for all customers learning to swim

Alternative options considered:

Continue to operate to the current terms and conditions, and accept that some children are disadvantaged by swimming on a Monday due to bank holiday closures

Publication date: 24/03/2023

Date of decision: 24/03/2023

Accompanying Documents: