Issue details

Review of Complaints, Compliments and Comments Policy and Unacceptable Customer behaviour Policy

Updating Members on review of complaints policies and proposing the introduction of a new Unacceptable Customer behaviour Policy

Decision type: Non-key

Decision status: For Determination

Wards affected: (All Wards);

Notice of proposed decision first published: 08/11/2022

Decision due: 8 Dec 2022 by Cabinet

Lead member: Portfolio Holder for Corporate Resources and Performance

Lead director: Deputy Chief Executive & Monitoring Officer

Contact: Francesca Whyley, Deputy Chief Executive & Monitoring Officer Email: francesca.whyley@gedling.gov.uk.

Consultation process

N/A

Agenda items

Documents

  • Review of Complaints, Compliments and Comments Policy and Unacceptable Customer behaviour Policy