Issue details

Review of complaints received by the Council and Annual Review Letter – Local Government and Social Care Ombudsman

To inform Members of the receipt of the Annual Review letter from the Office of the Local Government and Social Care Ombudsman and the complaints dealt with by the Council through the internal Complaints Procedure during the last year

Decision type: Non-key

Decision status: Recommendations Approved

Wards affected: (All Wards);

Notice of proposed decision first published: 12/08/2021

Decision due: 7 Oct 2021 by Cabinet

Lead member: Portfolio Holder for Corporate Resources and Performance

Lead director: Director of Corporate Resources

Contact: Francesca Whyley, Head of Governance and Customer Services Email: francesca.whyley@gedling.gov.uk.

Consultation process

n/a

Agenda items

Documents

  • Review of complaints received by the Council and Annual Review Letter – Local Government and Social Care Ombudsman