To seek approval for changes in service
delivery for Customer Services. In particular; approval for the
removal of the kiosk provision from the reception area in response
to a reduction in use and to support service efficiency, and, to
change the provision of customer services from the fixed location
at Carlton Hub to a mobile outreach service delivered at various
locations throughout the borough.
Decision type: Non-key
Decision status: Recommendations Approved
Notice of proposed decision first published: 25/08/2021
Contact: Francesca Whyley, Head of Governance and Customer Services Email: francesca.whyley@gedling.gov.uk.