Issue - meetings

Review of complaints received by the Council and Annual Review Letter – Local Government Ombudsman 2013/14

 

 

Meeting: 07/08/2014 - Cabinet (Item 137)

137 Review of complaints received by the Council and Annual Review Letter – Local Government Ombudsman 2013/14 pdf icon PDF 78 KB

Report of the Council Solicitor and Monitoring Officer.

Additional documents:

Minutes:

The Council Solicitor and Monitoring Officer presented the report, which had been circulated prior to the meeting, informing Members of the receipt of the Annual Review letter from the Office of the Local Government Ombudsman and the complaints dealt with by the Council through the internal Complaints Procedure during the year 2013-14.

 

RESOLVED to note:

 

a)    The contents of the report;

 

b)    The Local Government Ombudsman’s findings of maladministration and the steps already taken by Officers by way of offering a remedy; and

 

c)     That a copy of this Cabinet report has been circulated to all members of the Council.