Issue - meetings
Customer Promise
Meeting: 24/01/2023 - Cabinet (Item 51)
51 Customer Promise 
PDF 245 KB
Report of the Head of Governance and Customer Services
Additional documents:
- App 1 - Customer Promise, item 51
PDF 256 KB
- App 2 - CUSTOMER SERVICES 2022 infographic, item 51
PDF 141 KB
Minutes:
The Head of Governance and Customer Services introduced a report, which had been circulated in advance of the meeting, informing Cabinet of the work undertaken by Customer Services to improve customer engagement and seeking approval of an updated Customer Promise.
RESOLVED to:
1) Note the work undertaken by Customer Services to improve customer engagement; and
2) Approve the Customer Promise at Appendix 1 to the report, for publication on the Council’s website.