Issue - meetings

Review of complaints received by the Council and Annual Review Letter - Local Government and Social Care Ombudsman 2021/22

Meeting: 06/10/2022 - Cabinet (Item 17)

17 Review of complaints received by the Council and Annual Review Letter - Local Government and Social Care Ombudsman 2021/22 pdf icon PDF 212 KB

Report of the Head of Corporate Governance and Customer Services

Additional documents:

Minutes:

The Director of Corporate Resources and Section 151 Officer introduced the report, which had been circulated in advance of the meeting, informing Members of the receipt of the annual review letter from the office of the Local Government and Social Care Ombudsman and the complaints dealt with by the Council through the internal complaints procedure during the year 2021/22.

 

RESOLVED:

 

To note the details of the Annual Review letter from the Local Government and Social Care Ombudsman and the information in relation to the number of complaints dealt with by the Council through the internal complaints procedure in 2021/22.