Issue - meetings

Report of the Service Manager Customer Services and Communications.

The Service Manager Customer Services and Communications introduced a report, which had been circulated prior to the meeting, reporting the closure of consultation of the Customer Services department and seeking authority to implement the recommendations contained within it.

RESOLVED to:

1)    Note the staff comments at Appendix B to the report and the proposals contained in the original report at Appendix A; and

2)    Note that no further comments from employees and trade union representatives had been received; and

3)    Support the proposals made for consideration by the Chief Executive who, under delegated authority, will authorise the implementation of changes with effect from, or soon after the 15 May 2018.