Decision details

Contract to supply face to face provision for Nottinghamshire County Council functions

Reference: D719

Decision Maker: Director of Organisational Development and Democratic Services

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No

Purpose:

This report seeks approval to enter into a new contract in respect of the delivery of face to face services by Gedling Borough Council to customers of Nottinghamshire County Council from 1st April 2018.

Decision:

THAT approval is given to enter into a new contract in respect of the provision of face to face service to customers of Nottinghamshire County Council for a period of 1 year from 1 April 2018, with the option to extend the term by mutual agreement.

Reasons for the decision:

The loss of the ‘County Contact function’ would not support the priority of ‘improving the customer experience of dealing with the Council’.

Alternative options considered:

The Council could decide not to provide the services as described in this report in which case the Civic Centre would cease to deliver face to face services on behalf of the County Council on 31 March 2018.

Publication date: 15/06/2018

Date of decision: 15/06/2018

Accompanying Documents: