Decision details
Provision of face to face services for Gedling Homes
Reference: D404
Decision Maker: Deputy Chief Executive and Director of Finance
Decision status: For Determination
Is Key decision?: No
Is subject to call in?: No
Purpose:
Seeking approval to enter into a contract in
respect of the delivery of face to face services by Gedling Borough
Council to customers of Gedling Homes from 1st April
2016.
Decision:
1. Approval is given to allow Officers to
enter into a contract in respect of the provision face to face
service to customers of Gedling Homes.
2. Approval is given to allow Officers to enter into a contract in
respect of the rental of Interview room space for the use of
Gedling Homes on one ½ day per week.
Reasons for the decision:
The loss of the Gedling Homes face to face
access point at the Civic Centre would not support the priority of
‘‘improving the customer experience of dealing with the
Council’
Alternative options considered:
The Council could decide not to provide the
services as described in this report in which case the current
‘Gedling Homes Contact Point’ at the Civic Centre would
naturally end on the 31st March 2016.
Publication date: 09/02/2016
Date of decision: 01/02/2016
Accompanying Documents:
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