Decision details

Swimming Lesson Referral Scheme

Reference: D1532

Decision Maker: Director of Operations

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No

Purpose:

The purpose of this decision is to provide an incentive for existing swim lesson members to receive rewards for bringing in new customers

Decision:

It has been agreed to run a swim lesson referral promotion at set times across the year, These promotions will provide a one-off £5 reduction to a customers direct debit swim lesson payment if they refer a new customer onto the scheme. That new customer will also receive a £5 reduction in their membership for one month

Reasons for the decision:

To provide a new marketing route to attract new swim lesson customers

Alternative options considered:

The leisure centres already offer a free swim lesson assessment to prospective new customers but providing a one-off small discount to the customers direct debit may encourage more to convert to a full swim lesson memebrship

Publication date: 02/05/2024

Date of decision: 02/05/2024